Job Introduction
Lab Services Operator
Hoddesdon
Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 sites in the UK, US and China, we support drug discovery through to manufacturing with fully integrated, high‑quality services.
We’re proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules to gene therapies, and we work with more than 3,000 global customers.
We are seeking a Lab Services Operative to join our Facilities Management team at our Hoddesdon site. In this role, you will help ensure that our laboratories run efficiently by supporting stock replenishment, waste collection, glassware cleaning, and general laboratory services. Your work will directly support scientific teams and contribute to maintaining a safe, organised and compliant working environment.
This is an excellent opportunity for someone who is organised, proactive and motivated to work in a fast‑paced laboratory support function. If you enjoy hands‑on work, take pride in maintaining high standards and thrive in a collaborative team, we would love to hear from you.
Please note:
Unfortunately, we are unable to offer visa sponsorship for this position, now or in the future. Candidates must have the right to work in the UK at the time of application.
At Pharmaron we offer:
- Vibrant and dynamic employment – we are a highly specialised, growing company in a critical sector of the economy.
- Opportunities to develop your skills and yourself – our growth means fast progression and learning opportunities.
- A great team culture where everyone supports one another and takes pride in their work.
Key Responsibilities
Laboratory Services & Stock Management
- Receive and triage all goods delivered to site and distribute to end‑users.
- Fulfil requests for materials, equipment and consumables for laboratory areas.
- Ensure stockrooms are replenished and maintain tidy, organised storage conditions.
- Deliver items to originators or designated storage locations.
- Refill laboratory solvent wash bottles and support additional lab service requirements.
- Collect, sort and replenish lab coats to maintain continuous availability.
- Carry out cleaning and glassware support tasks as required.
- Maintain accurate records and communicate effectively with laboratory teams.
Waste Management
- Safely collect and remove hazardous and non‑hazardous laboratory waste.
- Prepare waste for onward processing in accordance with site and regulatory procedures.
Housekeeping & Compliance
- Maintain a high standard of cleanliness in lab support areas.
- Report any cleaning needs or equipment issues promptly to the Supervisor or Team Leader.
- Follow all Health, Safety and Environmental requirements and work according to SOPs.
- Maintain your training file and support continuous improvement activities.
Experience
Desirable:
- Experience within a scientific, GMP or laboratory environment.
- Understanding of safe handling practices, waste processes and laboratory housekeeping.
- Experience with Forklift truck
Knowledge & Skills
Essential:
- Strong awareness of safety procedures.
- Excellent attention to detail and a methodical working style.
- Strong organisational skills with the ability to manage changing priorities.
- Effective written and verbal communication skills.
- Good stakeholder relationship management.
- Ability to work collaboratively within multidisciplinary teams.
Why Pharmaron?
Collaborative Culture: Thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners and collaborators.
Why Should You Apply?
- Make a real impact by supporting scientific work in a regulated environment.
- Build a strong operational career within a company that encourages development.
- Join a supportive team that values safety, quality and operational excellence.