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Senior Infrastructure Engineer

Job Introduction

We are looking for:
  
A Senior Infrastructure Engineer to support and manage the core IT infrastructure and Enterprise applications at our Hoddesdon site. This role also involves providing expert-level support and advice to other Pharmaron sites in the UK.
The Senior Infrastructure Engineer is a key technical leader, managing and optimising the core IT infrastructure and enterprise applications at Pharmaron’s Hoddesdon. This role encompasses diverse responsibilities, from systems management and stakeholder advisory to project management and compliance in a regulated GxP environment.
With expertise in virtualisation, cloud systems, automation, and IT security, you’ll ensure the seamless operation of critical infrastructure while delivering innovative solutions that align with organisational goals. Some travel to other UK sites may be required.

Key roles and responsibilities:
  • Administer server hardware, virtualisation platforms (e.g., VMware, Hyper-V), and backup solutions, ensuring system reliability and performance.
  • Act as the IT liaison for enterprise application users and vendors, delivering expert-level support.
  • Provide strategic IT guidance to stakeholders, ensuring technologies align with site activities and deliver maximum value.
  • Monitor system security, support audits, and maintain compliance with GxP regulations.
  • Lead or support new system deployments, validation activities, and enterprise application developments.
  • Leverage scripting tools (e.g., PowerShell) to automate tasks and improve system efficiency.
  • Manage user accounts, provide training, and promote self-sufficiency in IT systems.
  • Maintain IT documentation and perform regular system maintenance following ITIL processes.
Requirements:

 
Essential:
  • Degree or equivalent experience and certifications (e.g., Microsoft, VMware, AWS, CompTIA).
  • Extensive experience in IT infrastructure systems, cloud/hybrid environments (Azure, AWS), and automation tools (e.g., PowerShell).
  • Strong understanding of IT security and regulatory compliance requirements.
  • Proven ability to troubleshoot complex issues and optimise system performance.
  • Excellent written and verbal communication, with the ability to engage effectively with stakeholders.
Desirable:
  • Masters/PhD
  • Experience with regulated environments (GxP) and enterprise applications.
  • Database management and scripting capabilities.
     
     
Our Company: “We are a dynamic, fast-growing company, with an enviable reputation for leading-edge science, offering contract research services to some of the world’s leading pharmaceutical companies, solving what were believed to be unsolvable scientific challenges”.
We believe in our ability to relentlessly push forward the boundaries of scientific excellence, delivering solutions for our clients, always operating ethically and with integrity. We take pride in our professionalism and commitment to always deliver our very best work.
Pharmaron acquired the Hoddesdon campus, consisting of several purpose-built scientific and administrative buildings together with a purpose-built conference area in February 2017. The research building has more than 5,000m2 of premier R&D space and houses an established Process Chemistry, Analytical Chemistry and Drug Discovery teams. In addition, a Formulation Development team was also recently established. The Hoddesdon site has state-of-the-art Good Manufacturing Practice (GMP) standard facilities for the development of Active Pharmaceutical Ingredients (API), Formulation Development (FD) and Process Chemistry (PC).
  • We offer a competitive salary and a progressive and comprehensive suite of employee benefits.
  • We offer state of the art working environment on-site.
  • We offer the opportunity for growth and development and will support funding for relevant training and development programmes.
Why Should You Apply?
  • This is an opportunity for you as a Senior Infrastructure Engineer to make a real impact in a highly scientific and regulated environment and demonstrate leadership, ambition and the desire to grow with the department.
  • Build and shape your career in an environment that sets and commits to the highest standards.
  • To be part of a team who supports each other, embraces and solves technical challenges and put excellence at the heart of all that we do.
Pharmaron is a premier R&D service company supporting the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities having established diverse drug R&D service capabilities, ranging from synthetic, medicinal, and analytical chemistry, biology, DMPK, pharmacology, drug safety assessment, radiochemistry and isotopically labelled metabolism, chemical & pharmaceutical development to clinical development.  With operations in China, US and UK staffed by over 21,000 employees, Pharmaron has an excellent track record in the delivery of R&D solutions to its partners in North America, Europe, Japan
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